Shipping policy

Thank you for shopping with us! We’re a small clothing brand proudly based in Austin, Texas. Below you’ll find details on how we handle shipping.

Shipping Notice!
Because we’re a young brand, shipping times may occasionally take a little longer than expected. We’ll always be transparent and keep you updated if any delays come up. Your patience and support mean a lot as we continue to build this business.

Processing Times

  • Orders are typically processed and shipped within 2–5 business days.

  • Please allow extra time during high-volume periods (such as product drops or holidays).

  • Once your order ships, you’ll receive a confirmation email.

Domestic Shipping (U.S. Only)

  • We currently only ship orders within the United States.

  • Standard Shipping (3–7 business days): Calculated at checkout.

  • Expedited Shipping (1–3 business days): Calculated at checkout.

  • Carriers may include USPS, UPS, or FedEx, depending on your location and order size.

Fulfillment Method

All online orders are fulfilled through shipping only. We do not offer in-person pickup or local delivery at this time.

Order Issues

  • If your package is lost, damaged, or delayed, contact us within 7 days of the expected delivery date.

  • Please note: We are not responsible for incorrect shipping addresses entered at checkout. Double-check your details before placing an order.

Returns & Exchanges

All sales are final. For more details, please see our Return & Refund Policy.

Questions

If you have any questions about shipping, reach out anytime at austinapparel.us@gmail.com.